Privacy Policy

1. Data Controller

In accordance with the General Data Protection Regulation (GDPR), the data controller responsible for processing personal data is:

Hereinafter referred to as "the Company".

2. Personal Data We Collect

In the context of providing student moving and storage services, we may collect the following personal data:

• Full name
• ID / Passport / NIE (when required for contractual purposes)
• Pickup and delivery addresses
• Phone number
• Email address
• Billing information
• Service-related details (dates, estimated volume, special instructions)

We do not process special categories of personal data.

3. Purpose of Data Processing

Personal data is processed for the following purposes:

• Managing quote requests
• Organizing and coordinating moving and storage services
• Coordinating domestic or international relocations
• Managing contracts, payments, and invoicing
• Handling inquiries, claims, or incidents
• Sending service-related communications
• Complying with legal and tax obligations

In the case of group student discounts or coordinated student moves, data may be processed to manage shared logistics efficiently.

4. Legal Basis for Processing

The legal basis for processing personal data is:

• Performance of a contract — to provide the requested moving or storage services.
• Consent of the data subject — when the user voluntarily submits their information.
• Compliance with legal obligations — for fiscal and regulatory requirements.

5. Data Retention

Personal data will be retained:

• For the duration of the contractual relationship.
• For the legally required fiscal and accounting retention periods.
• Until the data subject requests deletion, where legally permissible.

6. Data Recipients

Personal data may be shared with:

• Transport and logistics partners when necessary to provide the service
• Financial institutions for payment processing
• Accounting or tax advisors
• Public authorities when legally required

Personal data will never be sold to third parties for commercial purposes.

7. International Transfers

In the case of international moving services, personal data may be shared with logistics partners located in the destination country. The Company ensures that appropriate safeguards are in place to comply with GDPR requirements or equivalent data protection standards.

8. Data Subject Rights

Data subjects have the right to:

• Access their personal data
• Rectify inaccurate data
• Request deletion (right to be forgotten)
• Object to processing
• Request restriction of processing
• Request data portability

Requests may be submitted via email to: ssys.storage@gmail.com. A copy of a valid identification document may be required to verify identity.

Data subjects also have the right to lodge a complaint with the Spanish Data Protection Authority (Agencia Española de Protección de Datos — www.aepd.es) if they believe their rights have been violated.

9. Website Analytics

This website uses the following analytics services:

Google Analytics 4 (GA4), provided by Google LLC (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). GA4 collects anonymous, aggregated data about website usage (pages visited, session duration, geographic region, device type, traffic sources, etc.) using cookies (_ga, _ga_ECZJBTVBXR). These cookies are only set after the user provides consent through the cookie banner (using Google Consent Mode v2). If the user rejects cookies, no analytics data is collected. The legal basis for this processing is the user's consent (Art. 6(1)(a) GDPR). Data may be transferred to Google servers outside the EU/EEA; Google complies with appropriate safeguards. For more information, see the Google Privacy Policy. You can also opt out by installing the Google Analytics Opt-out Browser Add-on.

Cloudflare Web Analytics, a privacy-focused analytics service provided by Cloudflare, Inc. (101 Townsend St, San Francisco, CA 94107, USA). This service does not use cookies, does not track individual users, and does not collect personal data. It gathers only aggregated, anonymized metrics such as page views, referrers, browser type, and country of origin.

No personal data is transferred to Cloudflare through this service. For more information, see the Cloudflare Privacy Policy.

10. Data Security

The Company implements appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of personal data, preventing unauthorized access, alteration, loss, or misuse.

11. Confidentiality

All employees and external collaborators are subject to strict confidentiality obligations regarding personal data.

12. Amendments

The Company reserves the right to update this Privacy Policy to reflect legislative changes or modifications to its services.